Join our Lifestyle Program and save
Our Lifestyle Program offers a range of valuable benefits! As a member you will receive a 50 minute massage or classic facial each month - your choice, along with member discounts on other services. This means you can prioritize self-care every month and fully experience the benefits of regular treatments. Because self-care isn’t selfish—it’s essential.
Benefits of our Lifestyle Program
The Hand & Stone Lifestyle Program is flexible and hassle-free, with no long term commitment, you’re in charge, cancel at any time with one month notice.
Monthly Service
Receive a 50-minute Massage or Classic Facial each month at discounted rates
Exclusive Discounts
10% off all skincare products
Share the Wellness
Bring family and friends at member pricing*
Member-Only Rates
Enjoy additional services throughout the month at our low member rates including gift cards and spa packages
Earn Rewards
Redeem points for additional services and more
Nationwide Access
Use your Lifestyle Program at any Hand & Stone location across Canada
No Cancellation Fees
Enjoy flexibility with zero cancellation fees—your wellness, your way! Upon cancellation, we take one final payment, which you can use toward a massage or facial
No Long-Term Commitment
No commitment, no pressure—experience wellness on your terms!
Roll Over Credits
Never lose a session—unused credits roll over for future relaxation!
How it Works
It's never been easier to save on your whole-body wellness
STEP 1
Sign Up & Save
Join our Lifestyle Program by calling your nearest location or filling out the form below. As a member, you'll enjoy one massage or facial per month at a discounted rate, plus exclusive savings on Dermalogica products and more!
STEP 2
Book Your Treatment
Scheduling is easy! Book online, call your preferred spa, or use our convenient mobile app available on iOS and Android.
STEP 3
Relax & Glow
Enjoy the benefits of glowing skin, a stress free hour and a well-maintained body— focusing on your well being.
Ask about our Lifestyle Program
The Hand & Stone Lifestyle Program is designed to help you get the most out of your membership. We reward you for doing the things you already do–facials, massages, and more. All Lifestyle Program members are automatically enrolled in our reward points program.
Membership Sign Up
Lifestyle Program breakdown
Prepaid Term
Perfect for gifting the benefits of regular massages or facials! Prepaid Lifestyle memberships are available in 3, 6, or 12-month terms, with a single payment charged at the time of purchase. All prepaid services are available for immediate use, making it an ideal gift when you prefer to pay in full upfront.*
Month-to-Month
Our most popular option. The Month-to-Month program gives you the flexibility to continue for as many months as you wish without any long term commitments.
A monthly payment is charged to your credit card on file beginning 30 days from the day you sign up, continuing monthly on your anniversary date. Each month your card is charged you will you receive a service credit under your profile, available for you to redeem for a massage or facial service.*
5 points
For every dollar you spend with Hand & Stone. Includes services, products, gift cards, upgrades, even your monthly membership fee.*
50 points
For booking your monthly appointment online. Book your monthly appointment in our online portal and get 50 reward points. It’s as simple as that.*
250 points
For pre-booking your monthly appointment. Book your next monthly service when you’re at the spa for your current monthly service and get 250 reward points. It pays to pre-book!*
500 points
For just joining the Lifestyle Program. Upon becoming a member, you automatically earn 500 points.*
5000 points
Active members receive 5,000 bonus points on their anniversary date of membership purchase. Additional terms apply.*
Even More!
Member specials provide additional opportunity to earn points. Throughout the year, members can enjoy special point promotions to earn free upgrades and services even faster.*
Upgrade Your Service
10,000 Points: Upgrade to an Exceptional Facial*
Redeem Points for a Facial
20,000 Points: 50-Minute | Classic Facial*
Redeem Points for an Exceptional Facial
30,000 Points: 50-Minute Exceptional Facial*
*See terms and conditions for full Lifestyle Member’s Program details. Promotions may be modified or discontinued without notice
FAQ
What happens if I can’t make it to the spa in a particular month?
You won’t lose your service if you skip a month. As long as your membership is active, your monthly pre-paid service (whether a massage or facial) will stay on your account and roll over for you to use the next month. In other words, if you can’t visit the spa one month, that pre-paid massage or facial credit is banked for future use. This rollover benefit ensures you still get the full value and savings from your membership even if life gets busy and you miss a visit. So, you can relax knowing your paid service will be waiting for you when you have time to enjoy the spa again.
When do I receive my Registered Massage Therapy receipt?
If your service was performed by a registered massage therapist, you will receive your receipt right when the service is received – at the end of your massage appointment. Hand & Stone employs Registered Massage Therapists, so every time you get a massage, you’ll be issued an official RMT receipt that you can use for insurance purposes. In practical terms, as soon as your massage session is completed and you check out, the spa will provide your RMT receipt. This way, you can promptly submit it to your extended health care plan or insurance for reimbursement if applicable, without any hassle or waiting.
Can I upgrade to another service when I am using my pre-paid service?
Yes, absolutely – you can upgrade or enhance your monthly pre-paid service to another spa service by simply paying the difference in cost. Your membership includes a 50-minute massages, or classic facial each month, but you’re not limited to just that. For example, you might choose to upgrade your massage to a longer session or switch it to a hot stone massage, or apply your facial credit toward a more advanced skin care treatment. Just let us know before you arrive at the spa (or when booking your appointment) that you’d like to make an upgrade, so we can schedule the additional service time as needed. You’ll only be charged the member-rate price for the upgrade portion of the service, which means you still enjoy special discounted pricing. This flexibility allows you to customize your spa experience each month while maximizing the value of your membership.
What are my Lifestyle membership payment options?
Membership payments are simple and convenient. Hand & Stone’s Lifestyle Program uses an automatic monthly billing system, typically charged to a credit card on file. We currently accept Visa or MasterCard credit cards for the recurring membership payments. When you join, you’ll provide your preferred credit card, and your pre-paid service credit will be billed to that card every month on the scheduled date. This hassle-free payment method ensures your membership stays active continuously, so you never miss out on your monthly massage or facial. It’s a secure and convenient way to enjoy your spa benefits and savings without having to remember to make a payment each month.
Can I change the date of my payment?
Yes, you can adjust your billing date to better suit your needs. Hand & Stone offers flexibility in scheduling your membership payment. If you want to change the date your monthly membership fee is charged – for example, to align with a payday or avoid a certain time of month – you can simply contact your spa to request a new billing date. The easiest way is often to send us an email with your membership details and the preferred payment date, and we’ll make the adjustment for you. There’s no penalty for changing your payment date; we understand that flexibility can help you manage your budget. This way, your spa membership remains convenient and stress-free, fitting seamlessly into your schedule.
Can I transfer my Hand & Stone Lifestyle membership services to someone else? *
Yes! Hand & Stone offers the flexibility to transfer your unused prepaid massage or facial to friends or family members. You can transfer up to three service credits within a 12-month period for a small fee.
Are there any limits on how often non-members can receive member pricing?
Yes, non-members can receive member pricing only twice within a six-month period through any combination of a service transfer, gift card, or Member Guest pass.
What do I need to do to transfer my service?
- Check Eligibility: Make sure you haven’t already transferred more than three services in the past 12 months.
- Confirm Guest Status: Ensure your guest hasn’t received member pricing more than twice in the past six months through any method.
- Contact Your Spa: Let your local Hand & Stone spa know you’d like to transfer a service. They’ll guide you through the process and handle the transaction.
Why would I transfer my service to someone else?
- Maximize Your Membership: Avoid letting prepaid services go unused.
- Share Wellness: Treat loved ones to a relaxing massage or facial.
- Stay Flexible: Life happens! If you can’t use a service, give someone else the chance to enjoy it.
How do I cancel my Lifestyle Program?
- An option instead of cancelling your Lifestyle program. The Member may freeze or place their Membership on-hold for a minimum of one month up to a maximum of six months per calendar year. An on-hold fee may apply. Members may reactivate the Membership at any time
- The Membership may be cancelled by the Member or Cardholder at any time with 30 days written notice. The Membership Program termination date will be 30 days from the receipt of written notice (“Membership Termination Date”).
- Upon cancellation of Membership (including on-hold Memberships), there will be one further Prepaid Service purchased and charged to the Member’s credit card. On-hold Memberships will reactivate immediately from frozen status until Membership Termination Date during which time the Member shall receive all member benefits.
