First Visit

If you’ve never had a Massage or Facial, you may be wondering what to expect on your first visit to Hand & Stone Massage and Facial Spa. During your first visit you’ll experience relaxation and comfort, dedicated to your well being and peace of mind. We want your spa experience to be a memorable one.

What to Expect

You can expect your spa treatment at Hand & Stone Massage and Facial Spa to be tailored to meet your needs. Our friendly staff will welcome you and ask you to fill out a quick questionnaire regarding your medical history, past or present injuries or other physical conditions that we should be aware of prior to your spa service.

A Registered Massage Therapist or Certified Esthetician will begin the process with a consultation where we listen to you and come to understand your particular concerns. We’ll review your information, including current conditions that might affect treatment or if there is a specific area or challenge upon which you’d like us to focus. During future visits, our Massage Therapist or Esthetician will ask about any changes, further tailoring your Hand & Stone Massage and Facial Spa experience.

Your Spa Experience – Your Way

At Hand & Stone Massage and Facial Spa, you can expect a tranquil, relaxing and comfortable environment throughout your spa session. All rooms have individual sound and lighting controls with the highest quality heated tables, covered in clean crisp linens and a plush blanket.

You can always communicate any requests or concerns to your Massage Therapist or Esthetician during your treatment. Your level of comfort is our top priority.

Spa Etiquette

Plan to arrive 10 minutes before your appointment – this gives you time to check in, slow down and relax before your session.

Silence you cell phone – this is your time to escape from the outside world.

Minimum age requirement – Minors must be accompanied by a parent or guardian. A parent must provide written permission and the parent must remain on the spa premises at all times.

Cancellation policy – 24-hours notice is required to cancel or reschedule appointments.

It’s all about you – don’t be shy. Communicate with your Therapist or Esthetician that you prefer no conversation during your service except to check on your comfort, if you want more or less pressure or if you have a product preference for your skin.